What to Do if You Suspect Unauthorized Access

What to Do if You Suspect Unauthorized Access

If you believe your TrusteeFriend account may have been compromised, follow these steps immediately:

Secure Your Account

• Immediately change your password to a strong, unique combination
• Enable two-factor authentication if not already active
• Review recent account activity for any unauthorized changes
• Check and update your contact information to ensure it's accurate

Report the Issue

• Contact TrusteeFriend support immediately to report the suspected breach
• Provide any relevant details about suspicious activities you've noticed
• Follow any additional security steps recommended by our support team

Protect Other Accounts

• Consider changing passwords on other accounts if you've used similar credentials
• Be extra vigilant for phishing attempts or suspicious emails in the following days
• Review your other online accounts for any signs of unauthorized access

Monitor Your Account

• Keep a close eye on your TrusteeFriend account for any unusual activity
• Regularly check your account settings and permissions
• Review your trust documents and financial information for any unexpected changes

Stay Informed

• Watch for any communications from TrusteeFriend about potential security issues
• Keep your contact information up to date to ensure you receive important notifications
• Familiarize yourself with our security best practices to prevent future incidents

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Remember, acting quickly is crucial in mitigating potential damage from unauthorized access. If you have any doubts or concerns, don't hesitate to reach out to our support team for assistance.